When will my order ship?
Most items are made to order to ensure you get the size needed, made to order items ship within 14 business days.
Custom request items can take up to 14 weeks to ship. Many of these items will ship sooner, but depending on where the fabric is sourced it can vary. We will do our best to communicate the timeline and any delays with custom orders. All orders ship within 14 days of us receiving the fabric.
Preorders fall within the same guidelines as custom requests and can take up to 14 weeks. Because we know the TAT for each shop, we will do our best to list estimated turn around time for each preorder. Preorder TAT starts when the preorder closes.
What is the recommended care for my handmade clothing?
Hand wash for best results. However, most items you can wash on a gentle cycle, inside out, with a mild detergent. Air dry is recommended.
Are returns/refunds allowed?
Returns are only allowed on defective items and within a week of delivery of the item. We will do our best to resolve or accommodate any issues. Please reach out if you have an issue with any items.
What sizing is best for my child?
Sizing varies depending on style. For grow with me clothing, if your child’s current size is at the top of the range, we recommend sizing up to get the most use/longevity out of the item. All other items tend to follow true to your child’s current clothing size.
What is Grow With Me?
Grow with me clothes are great, they have extended waistbands or cuffs to last your child through multiple growth spurts and up to three clothing sizes. When your child is on the smaller end of the item, roll the cuffs up and unroll as they grow.
For more information about the styles we carry please see our Style Guide.